Frequently Asked Questions

Please call the pharmacy directly at 703-522-3412. We will get the required information to request the transfer of your medication from your current pharmacy. We may also need to see your insurance card and gather some basic information.

Please call the pharmacy directly or use our website by hitting RX refills on the top menu. Please have your Rx # handy when ordering refills that will help expedite the process.

Once dispensed, the medications cannot be taken back by the pharmacy. Unused medication should not be flushed down the toilet or put in the trash either. Each county has drug take back days usually biannually and some police stations also have drug drop off boxes. Please refer to your county’s website for that information or call the pharmacy for assistance.

Our team will be happy to run your prescription under your insurance to check the coverage. You can also call your insurance to see if your prescribed medication is under your formulary.

You can have your friend or family member pick up your medication. They need to be able to verify your information. They will also be required to sign and pay any balance that is due. We may also need to see their driver’s license, or a government issued ID. Please notify the pharmacy if someone else is picking up your medication to avoid any confusion.

If you are planning to go on vacation and your medication will run out while you are away, discuss your needs with our team member as early as possible. This way we can ensure that we call your insurance for any overrides that you may need and order enough medication for your entire trip.

Same medications from different manufacturers may look different. Always call the pharmacy if you have any questions or concerns about whether you have received the right drug.